At abajee, your personal data belongs to you. This Privacy Policy sets out exactly what information we collect, why we collect it, how we protect it, and the rights you hold as a registered Bangladesh player on our platform.
This Privacy Policy applies to all personal data collected by abajee in connection with your use of the abajee website (abajee.biz), its mobile-optimised platform, and all associated services. By registering an account and using abajee, you acknowledge that you have read and understood this policy. If you do not agree with the terms described here, please do not continue to use the abajee platform. This policy should be read alongside our Terms & Conditions and Responsible Gaming guidelines.
abajee does not sell, rent, or trade your personal information to third-party advertisers or data brokers . Your data is used exclusively to operate your abajee account and deliver our services to you as a Bangladesh player.
All data transmitted between your device and the abajee platform is protected by industry-standard TLS/SSL encryption. Payment data processed via bKash, Nagad, and Rocket is never stored in plain text on abajee servers.
abajee collects only the data that is strictly necessary for account management, identity verification, fraud prevention, and the delivery of responsible gambling tools. We do not collect data speculatively or for undefined future uses.
Internally, access to player data is restricted on a strict need-to-know basis. Only authorised abajee personnel whose role requires access to specific data categories are permitted to view or process that data.
You retain clear, enforceable rights over your personal data — including the right to access, correct, export, restrict processing of, and request deletion of the data abajee holds about you. We honour all valid data rights requests promptly.
This Privacy Policy is reviewed and updated on a regular cycle to reflect changes in platform functionality, applicable data protection standards, and regulatory guidance. The effective date at the top of this document reflects the current version.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, NID / passport number | KYC verification, age confirmation, fraud prevention |
| Contact Data | Email address, Bangladesh mobile number, residential address | Account communication, OTP delivery, support |
| Financial Data | bKash / Nagad / Rocket wallet numbers, bank account references, transaction history | Payment processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser, OS, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, session duration, pages visited | Responsible gaming tools, personalisation, analytics |
| Marketing Preferences | Communication opt-in/opt-out status, preferred language | Delivering relevant promotions with your consent |
| Support Data | Live chat transcripts, email correspondence, complaint records | Dispute resolution, quality assurance, compliance audit trail |
abajee is an online casino and sports betting platform operating at abajee.biz and accessible to players in Bangladesh. When this Privacy Policy refers to "abajee", "we", "us", or "our", it refers to the abajee operating entity responsible for the collection and processing of your personal data in connection with the services described on this platform.
abajee acts as the data controller in respect of the personal data it collects directly from players during registration, identity verification, payment processing, and general platform use. Where abajee engages third-party service providers (such as game studios, payment processors, or identity verification specialists) to process data on its behalf, those providers act as data processors under contractual obligations that require them to handle your data only as instructed by abajee and to maintain appropriate security standards.
For all privacy-related enquiries, data access requests, and formal complaints, please contact our dedicated data privacy team at [email protected], marking your correspondence clearly as a privacy request.
abajee collects personal data across the following categories, as summarised in the table above and detailed below:
2.1 Identity and Registration Data. When you create an abajee account, we collect your full legal name, date of birth, country of residence (Bangladesh), and login credentials (username and hashed password). We do not store passwords in plain text. Where KYC verification is required, we may also collect a copy of a government-issued identity document (such as a National ID card or passport) and a proof of address document.
2.2 Contact Data. We collect your email address and Bangladesh mobile telephone number for account communication, OTP-based authentication, and support correspondence. Your residential address in Bangladesh may be collected as part of KYC. We do not use contact data for unsolicited commercial outreach unless you have provided explicit marketing consent.
2.3 Financial and Payment Data. When you make a deposit or request a withdrawal, we collect the mobile wallet number (bKash, Nagad, Rocket, or Upay) or bank account reference you use for the transaction. We do not store full card numbers or CVV codes. Payment data is processed through our payment partners' secure infrastructure and is subject to their respective security and compliance frameworks.
2.4 Technical and Device Data. Our platform automatically collects technical data each time you access abajee, including your IP address, device fingerprint, browser type and version, operating system, screen resolution, and session timestamps. This data is used to protect account security, detect fraudulent login attempts, and optimise the platform for Bangladeshi network conditions.
2.5 Usage and Gameplay Data. We record your activity on the abajee platform, including the games you play, the amounts wagered, your session duration, the features you interact with, and your betting history. This data underpins our responsible gaming tools — including deposit limits, session timers, and reality check notifications — and enables abajee to identify patterns that may indicate problem gambling behaviour.
3.1 Directly from You. The majority of the personal data abajee holds about you is provided directly by you during the registration process, during KYC verification, when you contact our support team, or when you update your account profile. You are not obligated to provide all requested information, but failure to provide data required for identity verification or payment processing may limit your ability to access certain abajee services.
3.2 Automatically via Platform Technology. When you use the abajee platform — whether on a desktop browser, mobile browser, or mobile application — our servers, cookies, and tracking technologies automatically collect technical and usage data as described in Section 2. This collection is inherent to the operation of any web-based platform and cannot be fully disabled without limiting platform functionality.
3.3 From Third-Party Verification Partners. Where abajee uses third-party identity verification or fraud screening services to supplement our KYC process, those services may provide us with data derived from their own databases (for example, confirming that a submitted ID document matches a verified identity record). abajee uses such data only for the purpose for which it was obtained.
3.4 From Payment Processors. Our payment partners (bKash, Nagad, Rocket, Upay, and banking partners) may share transaction confirmation data with abajee to reconcile deposits and withdrawals. We receive only the minimum data necessary to process and verify your transaction.
abajee processes your personal data only where a valid legal basis exists. The primary legal bases on which abajee relies are as follows:
5.1 Account Management. Your registration and contact data is used to create, maintain, and administer your abajee player account, including processing login requests, delivering OTP codes to your Bangladesh mobile number, and communicating important account notices.
5.2 Identity Verification and Compliance. abajee uses identity data to conduct KYC verification, confirm that you meet the 18+ age requirement, screen against anti-money laundering (AML) watchlists, and fulfil regulatory reporting obligations. This processing is mandatory; players who do not complete required KYC steps will have their withdrawal privileges suspended until verification is complete.
5.3 Payment Processing. Financial data is used exclusively to process deposits, execute withdrawal requests, reconcile transaction records, and investigate payment disputes. abajee does not use your payment details for any purpose unrelated to your account transactions.
5.4 Responsible Gaming. Usage and gameplay data enables abajee to power its responsible gaming tools, including deposit limit tracking, session time monitoring, loss limit enforcement, reality check alerts, and self-exclusion management. This data may also be used by abajee compliance staff to identify players who may be exhibiting signs of problem gambling and to take appropriate proactive welfare steps.
5.5 Platform Security and Fraud Prevention. Technical data — including IP addresses, device identifiers, and login timestamps — is used to monitor for suspicious account activity, detect multiple-account fraud, identify bot usage, and protect the integrity of the abajee platform for all players.
5.6 Customer Support. Support data is used to investigate and resolve player queries, complaints, and disputes. Support records are retained for a minimum period to maintain an accurate audit trail and ensure consistency in the resolution of recurring issues.
5.7 Marketing (Consent-Based Only). Where you have opted in to marketing communications, abajee may use your contact data and gameplay preferences to send you information about promotions, bonuses, seasonal offers (for example, Eid specials, Pohela Boishakh promotions, or BPL cricket season bonuses), and new game releases that may be of interest to you. You may withdraw marketing consent at any time via your account settings or by contacting [email protected].
6.1 abajee does not sell, rent, or exchange your personal data with third parties for commercial marketing purposes. Data sharing is limited to the following categories of recipients, each bound by confidentiality and data processing obligations:
Game Studios: Third-party game providers (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, Vivo Gaming) receive minimal technical session data necessary to deliver their games through the abajee platform. They do not receive your identity or financial data.
Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners receive the transaction data necessary to process your deposits and withdrawals. Each processor operates under its own security and compliance framework.
Identity Verification Providers: Where abajee uses a third-party KYC or AML screening service, that provider receives only the data required to complete the relevant verification check and is contractually prohibited from using that data for any other purpose.
Analytics and Infrastructure Providers: abajee may use technical infrastructure providers (such as cloud hosting and CDN services) whose servers process data in the course of delivering the platform. These providers act strictly as processors under contractual data processing agreements.
Legal and Regulatory Authorities: abajee may disclose personal data to competent authorities where required to do so by law, court order, or regulatory requirement. In such cases, abajee will disclose only the minimum data necessary to satisfy the legal obligation.
6.2 In the event that abajee undergoes a business transaction (such as a merger, acquisition, or asset transfer), player data may be transferred as part of that transaction, subject to equivalent privacy protections being maintained by the successor entity.
7.1 abajee uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the platform. Cookies are small text files placed on your device that allow the platform to recognise your session, maintain your login state, and remember your preferences between visits.
7.2 The following categories of cookies are used by abajee:
7.3 You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using the abajee platform.
8.1 abajee employs a layered data security architecture designed to protect your personal and financial information at rest and in transit. Key security measures include:
8.2 Despite these measures, no digital platform can guarantee absolute security. abajee strongly recommends that all players protect their own accounts by using a strong, unique password, enabling 2FA, and logging out of shared or public devices after each session.
8.3 In the unlikely event of a data breach that poses a material risk to player rights, abajee will notify affected players and relevant authorities within the timeframe required by applicable data protection obligations.
9.1 abajee retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law or regulation. The general retention guidelines applied by abajee are as follows:
9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
As a registered abajee player, you hold the following rights in respect of the personal data we hold about you. To exercise any of these rights, please submit a written request to [email protected], clearly identifying the right you wish to exercise and providing sufficient information to verify your identity:
abajee will respond to all valid data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days with prior notification.
11.1 The abajee platform is strictly intended for use by adults aged 18 and above. abajee does not knowingly collect personal data from any individual under the age of 18. Age verification is conducted as part of the registration and KYC process, and accounts found to belong to individuals under 18 will be immediately suspended and all associated data handled in accordance with applicable regulations.
11.2 Parents and guardians are encouraged to make use of parental control software to prevent minors from accessing online gambling services. If you believe that a minor has registered an abajee account, please contact our support team at [email protected] immediately so that the account can be reviewed and closed.
12.1 abajee sends promotional communications — including bonus offers, new game announcements, seasonal promotions, and VIP programme updates — only to players who have provided explicit consent to receive marketing messages. Your marketing preference can be set during registration and updated at any time from within your account settings.
12.2 If you have consented to marketing but no longer wish to receive promotional messages, you may opt out at any time by:
12.3 Please note that opting out of marketing communications does not affect the delivery of transactional and account-critical messages — such as deposit confirmations, withdrawal notifications, account security alerts, and KYC requests — which are sent regardless of marketing preferences as they are necessary for the operation of your account.
13.1 abajee may update this Privacy Policy from time to time to reflect changes in our data processing practices, platform functionality, or applicable data protection standards. Where changes are material, abajee will notify registered players by email or via an in-platform notification at least 7 days before the revised policy takes effect.
13.2 The current version of this Privacy Policy is always available at abajee.biz/privacy-policy. The effective date displayed at the top of this document and in the hero section above reflects the version currently in force. We encourage you to review this policy periodically.
13.3 Continued use of the abajee platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revised policy, you should cease using the platform and contact [email protected] to request account closure.
For all privacy-related enquiries, data subject access requests, rectification requests, erasure requests, or formal complaints regarding abajee's handling of your personal data, please contact us through the channels below. All privacy correspondence is handled by our dedicated data privacy team and will be acknowledged within 5 business days:
To protect your privacy, abajee will require you to verify your identity before processing any data access or erasure request. Acceptable identity verification methods for data requests include confirming your registered email address, your registered Bangladesh mobile number, and answering an account security question.
By using the abajee platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. This policy is effective from 1 January 2026 and supersedes all prior versions. For related reading, please review our Terms & Conditions and our Responsible Gaming page. abajee is committed to being a safe, transparent, and trustworthy platform for every Bangladesh player. 18+ only.
Your data is protected, your identity is secure, and our responsible gaming tools are always within reach. Explore our games, review our FAQ, or access your abajee account today.
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